Student Operations Assistant

The Student Operations Assistants in Residence Life are student staff who assist with the operational needs of each Residence Hall. Every residence hall on campus requires day to day tasks to be completed in order to provide the best possible experience for our residents. Student Operations Assistants will help make sure all of these tasks are completed.  

We are seeking candidates who have a drive to provide the highest quality service to the campus community, making sure all tasks are completed with the highest amount of integrity and precision. As a member of the Residence Life team, Student Operations Assistants will have the opportunity to engage in ongoing leadership development as part of their employment. 

The Student Operations Assistant position provides residents on campus with excellent customer service. Student Operations Assistants work to ensure that the operational needs such as managing keys, inspecting vacant rooms, removing left behind items and more are done at the highest standards, protecting the integrity of Residence Life and Buffalo State University. Also, Student Operations Assistants participate in responsibilities that allow those living on campus to have their needs met such as reporting facility concerns to the custodial and facilities team. Staff in this role are also responsible for the health and safety of those living in the residence halls and complete weekly rounds of each building to check the status of safety equipment. In order to achieve this, Student Operations Assistants will complete a variety of administrative tasks to ensure operations run smoothly and residents have a safe and enjoyable experience. 

You can learn more about the position by reviewing the Position Description of the Student Operations Assistant position. 

If you are interested in the position, you need to complete the Student Operations Assistant Employment Application. This application will be available on March 24, 2025 and will remain open until all positions are filled.

Prior to submitting an application, please make sure you prepare answers to the following questions.

1. Please describe a time when you had to follow a specific process or procedure? How did you ensure you adhered to it?

2. Describe a time when you had to stand up for what you believed was right, even if it was difficult.

3. How do you ensure accuracy in your work, especially when dealing with complex or repetitive tasks? 

4. Can you describe a challenging problem you faced and how you approached solving it? 

Answers must be limited to 250 words or less, per question. Students are highly encouraged to use real life examples in the answers to these questions. While AI generated responses can provide guidance on how to approach each question, real-life examples will be prioritized in the application review.

You will also need the contact information of a Buffalo State University Professional Staff reference. This can be a professor, supervisor or someone else in a professional capacity that can speak to your abilities working with customers and guests.

Once you have prepared your answers to these questions and you have the contact information of a reference on campus, you are ready to fill out the application.

Apply Now

Monday, March 17, 2025 – Applications become available

Tuesday, March 18, 2025 – Thursday, March 27, 2025 - Interviews

Monday, April 7, 2025 or later – Employment Begins